New Delhi [India], November 9 (ANI): In a major initiative aimed at enhancing bureaucratic accountability and expediting public service delivery, the Delhi Government has notified the ‘Delhi (Right to Time-Bound and Easy Delivery of Services to Citizens) Act, 2026’.
Under the provisions of the newly notified legislation, government officers responsible for unjustified delays in providing notified public services will face monetary penalties of Rs 250 per day, up to a maximum ceiling of Rs 5,000.
मुख्यमंत्री श्रीमती @gupta_rekha जी के नेतृत्व में दिल्ली सरकार ने ‘दिल्ली (नागरिकों को समयबद्ध एवं सुगम सेवा वितरण का अधिकार) अधिनियम, 2026’ अधिसूचित किया है। इस अधिनियम के तहत सरकारी सेवाओं के लिए निर्धारित समय-सीमा और जिम्मेदार अधिकारी की पहचान सुनिश्चित होगी। अनावश्यक देरी पर संबंधित अधिकारी पर प्रतिदिन ₹250 और अधिकतम ₹5,000 तक अर्थदंड लगाया जा सकेगा। अनुचित तरीके से आवेदन अस्वीकार करने पर भी अर्थदंड का प्रावधान है। यह अधिनियम नागरिकों को समय पर सेवाएं उपलब्ध कराने के साथ प्रशासन में पारदर्शिता और जवाबदेही सुनिश्चित करने की दिशा में महत्वपूर्ण कदम है। मुख्यमंत्री ने कहा कि प्रधानमंत्री श्री @narendramodi जी के ‘मिनिमम गवर्नमेंट, मैक्सिमम गवर्नेंस’ के मंत्र से प्रेरणा लेते हुए दिल्ली सरकार का संकल्प है कि प्रत्येक पात्र नागरिक को सरकारी सेवाएं समय पर और सुगमता से मिलें तथा शासन व्यवस्था अधिक नागरिक केंद्रित, संवेदनशील और जवाबदेह बने।
— Delhi Government (@DelhiGovDigital) November 9, 2026
Sharing the development on social media platform X, the Delhi Government stated that the legislation fixes designated timelines for administrative tasks and clearly establishes the chain of accountability.
"Under the leadership of Chief Minister Rekha Gupta, the Delhi government has notified the ‘Delhi (Right to Time-Bound and Easy Delivery of Services to Citizens) Act, 2026’. Under this Act, prescribed timelines for government services and the identification of the responsible officer will be ensured," says the post by the Delhi Government on X.
The government further noted that the law penalises not only procedural delays but also unwarranted rejections of citizen applications.
"For unnecessary delays, the concerned officer can be fined Rs 250 per day, up to a maximum of Rs 5,000. There is also a provision for a fine for improperly rejecting applications. This Act is an important step towards ensuring that citizens receive services on time while ensuring transparency and accountability in administration," the post added.
According to the official release, the move is aligned with Prime Minister Narendra Modi's administrative governance model.
"The Chief Minister said that, inspired by Prime Minister Shri Narendra Modi's mantra of 'Minimum Government, Maximum Governance', the Delhi government's resolve is to ensure that every eligible citizen receives government services on time and with ease, and that the system of governance becomes more citizen-centric, sensitive and accountable," the statement concluded. (ANI)
